Collect reviews and client feedback

After a completed session, Tattivo can invite the client to leave a public review and private feedback.

Last updated 12 Jul 2026

Tattivo can automatically ask clients for a review after their session — helping you grow your public reputation while catching any private concerns early.

Set it up

Open Settings → Messaging and find Reviews & feedback:

  • Public review link — paste your Google (or other) review URL. Clients see a "Write a public review" button that opens it.
  • Send delay — how long after a session is marked complete the request goes out (default 24 hours).
  • Automatically send — toggle whether a review request is sent after each completed session.

How it works for clients

Every client is offered both options, fairly — a public review link and a private-feedback form (a star rating and a comment). Feedback is never filtered by rating, so you get an honest picture.

Where results show

Private ratings and comments appear in the Reviews & feedback section of your Stats (Analytics) page, along with how many requests were sent, opened and clicked — so you can read feedback and follow up.

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Collect reviews and client feedback · Tattivo Help