Win back a client who declined a quote
When a client turns down their quote, reach out with a friendly note and send a revised offer.
Last updated 12 Jul 2026
A declined quote doesn't have to be the end. When a client declines, Tattivo helps you re-engage them.
How it works
Open a request the client has declined and choose Win back client. Tattivo:
- shows you the reason the client gave for declining, if they left one,
- opens a friendly, editable outreach email you can tweak before sending, and
- when you send it, reopens the request so you can put together a revised quote — a different price, number of sessions or dates.
Your note goes into the client's conversation thread, and their reply comes back into Tattivo like any other message.
This is offered for requests a client declined. If you turned a request down yourself, you can still message the client from the conversation thread at any time.
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